Legal
What you are buying, what we promise, and what we do not. Written in plain English.
Last updated: September 22, 2026
These terms apply when you buy a campaign, book consulting, or otherwise work with Sonist Agency (“Sonist”, “we”, “us”). Placing an order means you accept them. If you are ordering for an artist, a label or a company, you confirm you are allowed to do so on their behalf.
The short version. We sell advertising work, not outcomes. You pay for ad spend plus a management fee, and we show you the split. We only charge your card once we have approved your song. We never buy streams, views or playlist placements.
Every store package is priced as an amount of advertising spend plus our fee for creative, setup and daily optimization. Both figures are shown on the product page before you buy. The advertising spend goes to the platform. The fee is what we keep. Consulting and Partner Program work is quoted separately.
When you order, we place an authorization hold on your card. We do not take the money yet. We then review the song. If we accept it, we capture the payment and start work. If we decline it, we release the hold and you are never charged. Authorizations expire on their own within seven days.
We may decline a song for mix or master quality, for lyric content that advertising platforms reject, for a lack of usable targeting, or simply because we do not believe we can get you a result worth the money. A decline is not a judgement of your music and we will usually tell you why.
We do not guarantee streams, views, saves, followers, subscribers, chart positions, ticket sales or revenue, and we never state a number we will deliver. Advertising results vary enormously between songs, and the same budget has produced wildly different outcomes on different tracks. Any figures, ranges or past results shown on this site are examples from previous campaigns, not promises about yours.
We also do not buy streams, views, followers or playlist placements, and we do not pay playlist owners. Every listener comes from a real advertisement shown to a real person.
You keep ownership of your music and your artwork. You grant us a limited licence to use them to create advertising material and run your campaign. If a third party claims we infringed their rights because of material you supplied, you agree to cover the resulting costs.
Campaigns are subject to the advertising policies of Meta, Google and any other platform involved. Those platforms can reject an ad, pause a campaign or restrict an account at their discretion, and their decisions are outside our control. We will tell you promptly and do what we reasonably can to adapt. Platform rejection is not a failure of our service and does not by itself entitle you to a refund of fees already earned.
We make advertising creatives for every campaign, typically several short videos per song, even when you also send us your own footage. Those creatives remain our property. You may ask us for copies and we will usually share them. If you want full ownership of the creatives, tell us before the campaign starts and we will quote for it.
We normally review a song within two business days and publish a campaign within three to five business days of approval. Campaign length depends on budget and performance and is typically three to six weeks. These are targets, not guarantees, and demand can lengthen the queue. If your campaign must start on a specific date, order at least two weeks ahead and tell us.
If a campaign cannot reach an acceptable cost per conversion in its first ten days, we will tell you. At that point you may move the remaining advertising spend to another song, hold it for a future release, or take back the unspent advertising spend less any fees already earned. Advertising spend that has already been spent cannot be returned, because the platforms do not return it.
Our full refund terms are on the refund policy page. Where these terms and that page disagree, that page governs refunds.
We may describe a campaign anonymously, for example by genre, budget and results, in our marketing. We will only use your name, artist name, artwork or logo with your written permission, and you can withdraw that permission at any time by emailing us.
Keep your account details accurate and your password to yourself. Do not use the site to break the law, infringe anyone’s rights, or interfere with the site’s operation. We may suspend or end service for serious or repeated breaches of these terms, and we will refund any unspent advertising spend if we do.
We provide our services with reasonable skill and care. To the fullest extent the law allows, we are not liable for indirect or consequential losses, lost profits, lost revenue or lost business opportunity, and our total liability for any claim is limited to the amount you paid us for the campaign or engagement that the claim relates to. Nothing in these terms limits liability for fraud, or for anything else that cannot lawfully be limited.
We may update these terms. The version published on this page when you place an order is the version that applies to that order.
These terms are governed by the laws of the State of California, and the courts of Los Angeles County, California have exclusive jurisdiction over any dispute. Before starting any formal proceedings, both sides agree to try to resolve the matter by email or a call.
Sonist Agency, Los Angeles, California. info@sonistagency.com.
Email info@sonistagency.com and a real person will answer within one business day.
